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Privacy Policy & Terms of Service

Last updated: April 3, 2026

1. Privacy Policy

Manjiti Kučić d.o.o. ("we", "us", or "our") operates the BokaScout mobile application and website. This Privacy Policy describes how we collect, use, and handle your personal information when you use our services.

1.1. Data Collection

We collect information to provide a better experience for all our users:

  • Account Information: When you sign in using Google or other authentication providers, we receive your name, email address, and profile picture as provided by the authentication service (Supabase Auth).
  • Payment Information: When you purchase a tour, payment processing is handled by third-party providers (such as Stripe or platform-specific app stores). We do not store your credit card details on our servers; we only receive confirmation of successful payment.
  • Location Data:
    • Real-time Location: The app uses your GPS location to trigger audio guide content automatically as you reach specific Points of Interest.
    • Abuse Prevention: We may collect coarse location data to prevent unauthorized sharing of accounts and to ensure compliance with our terms of service.
    • Local Processing: Most location processing for the audio guide occurs locally on your device.
  • Usage Data: We collect anonymous information about how you interact with the app (e.g., which tours are started, which points are visited) to improve our content and service.

1.2. How We Use Data

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your Account: to manage your registration as a user of the Service.
  • To process payments and manage access to purchased content.
  • To prevent fraud and abuse of the Service.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer.

1.3. Data Retention and Security

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We use industry-standard security measures provided by Supabase and our cloud partners to protect your data.

1.4. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), users in the European Economic Area have the following rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

2. Terms of Service

By accessing or using BokaScout, you agree to be bound by these Terms of Service.

2.1. Use of Content

All audio narratives, text, images, and maps provided in the app are the intellectual property of Manjiti Kučić d.o.o. and are protected by copyright laws. Content is for personal, non-commercial use only. You may not record, redistribute, or commercially exploit any part of the service.

2.2. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

2.3. Payments and Refunds

Tours are purchased on a per-tour basis. Access is granted to the authenticated account used during purchase. Due to the digital nature of the content, refunds are generally not provided once the content has been accessed, except as required by local consumer law or platform-specific rules (e.g., Apple App Store or Google Play Store policies).

2.4. Safety and Responsibility

Safety Warning: Do not use the application in a way that distracts you from safely navigating your vessel or walking. Always prioritize situational awareness and local maritime/traffic regulations.

The audio guide is provided for informational and entertainment purposes. While we strive for accuracy, we are not responsible for any errors or omissions in the historical or geographical data provided. Use of the service is at your own risk.

2.5. Abuse Prevention

We reserve the right to monitor usage patterns to detect and prevent account sharing or other forms of abuse. We may suspend or terminate access if we detect violations of these terms.